User Rules and Billing Policies
The Materials Characterization Lab is a University Core Facility. To ensure smooth operation of the facility and compliance with University regulations, we have established the following set of user rules.

Training
Users must undergo mandatory training in order to obtain instrument access. Separate training is required for each instrument and must be arranged individually with the lab manager. Anyone is eligible to reserve and use these instruments after the training requirements have been met, but should not schedule time on instruments on which they have not been trained.
Scheduling
Equipment time must be reserved in advance, using the online reservation system. When the instruments are available, reservations may be made at any time prior to starting a measurement, although at least one-hour advanced notice is recommended since some instruments need to warm up and stabilize prior to use. At least 24 hours’ notice is recommended if operator assistance and consultation are requested.

Cancellation of a reservation requires 1 hour’s advance notice. If a cancellation is needed less than 1 hour before the scheduled start time, the user must cancel their reservation by coming in or calling the lab directly.

If a user needs more time than anticipated, it is the responsibility of the user to respect the next reservation on the instrument. If a user habitually reserves instrument time that goes unused, the PI may be billed for the unused time.

X-ray use
Before being trained on either of our X-ray diffractometers (XRD), users are required to pass the Analytical X-ray Radiation Safety Training Course that includes an online portion and in-person session, usually offered once a month. More information can be found at the Radiological Safety Office’s website. Off-campus users or those without a UID should contact us directly to get access to this training.
User accounts
Each user within a research group will be required to obtain a personal user account and password for the Cores website and online reservation system. Use of the MCL and its equipment is not allowed until an account has been established.

Account setup and use information

Machine Errors
Users should notify the MCL staff immediately if there are any issues with the condition of the equipment and accessories, and any problems that arise during use. Users may be charged for damage to the instrument if it is found in an unacceptable state after use.
Billing Rates
The billing rates for the equipment, operator assistance, and consumables are found on the rates page. There are separate rates for University of Utah users (internal) and off-campus (external) users. This rate is set by university policy and is non-negotiable. Usage and billing are compiled at the beginning of each month.

Failure to comply with these rules may result in loss of individual user privileges. Feel free to contact us with questions.